Two Factor Authentication (Now Active)
Two-Factor Authentication (2FA) is a security system requiring two separate forms of identification for access. The first factor is a password, while the second often involves receiving a code via email on your smartphone or email.
After entering your Username and Password, an email will be sent to the associated Email Address. It's important for the Username/Email Address relationship to be accurate. Follow the steps below to verify this information for each user on your account.
Pinventory's new Two-Factor Authentication (2FA) feature will require access to the email address linked to your account. If you wait until after 2FA activation to confirm your email address and find it’s incorrect, changing it will need a notarized document from us to verify your ownership (unless you are personally known to us). Once we receive the original notarized document, we will update your account's email address.
Note: If you created an inventory for a client and shared login details, ensure the Email Address on the My Account screen is accessible to them. Otherwise, they won't be able to log in. They'll need to contact you directly after logging in to obtain the verification code.
How to Verify Username/Email Addresses
As the Admin:
1.) Go to www.pinventory.net.
2.) Log in using the username and password you created when you signed up for Pinventory.
3.) Click on the “Settings” gear at the top right of the screen.
4.) Click on the “My Account” menu option.
5.) On the “Account Details” tab, review the “Username” and “Email” fields.
6.) If you, as the Admin or User, don’t have access to this Email Address please update it to one you do have access to
and click “Save Changes”.
If you, as the Admin, are managing the Usernames of additional users:
If you, as the Admin, are managing the Usernames of additional users:
1.) Go to www.pinventory.net
2.) Login using the username and password you created when you signed up for Pinventory.
3.) Click on the “Settings” gear at the top right of the screen.
4.) Click on the “Manage Users” menu option. Please note, that this menu option is only available to users
designated as the Admin.
5.) Click on the “Users” tab.
6.) Click on the “Action” gear for the User you want to review.
7.) Verify that the User will have access to the “Email Address”, if not, please update it to one they will have access to.
8.) Click “Save Changes.”
9.) Repeat this process for each user.
How To Use Two-Factor Authentication
1.) Once you've entered your Username and Password and clicked Log In, the "Verification" screen will be displayed.
2.) An email will automatically be sent to the email address associated with the "Username." As noted in the email,
the code in the code will expire in 10 minutes.
3.) Enter the 6-digit code in the fields provided.
4.) You can choose to have the verification utility remember your current Account/Username combination on this browser for the next 15 days by checking the "Remember this browser for the next 15 days" box. This verification will only apply to this specific Account/Username on this browser. If you log out and try to log in with a different account, you will need to complete the verification process again for that account
5.) Click “Verify” to complete the verification process.
6.) If you didn’t receive the email or were unable to enter the code within 10 minutes, select the “Resend” button.
7.) The “Resend Validation Code” screen will display the Email Address the code will be sent to.
Click the “Resend Code” button.
8.) You have the option to click “Skip” if the verification email was not received. It is recommended that you also check the “Remember this browser for the next 15 days” box as well. Two-factor authentication can only be skipped a maximum of 2 times. Check this box and click “Skip”.
9.) If you need to click "Skip," because you didn't receive the verification email, no longer have access to the email on the account, or don't remember the email please call the number listed on the screen, which is 884-935-3777, or reach out to us via Live Chat. We will send you a form that must be notarized to reset it. Note: If someone else set up the account and you’re not the admin, click “Skip” and follow the steps in the section How to Verify Username/Email Addresses above to determine what email address the verification is being sent to.